Cookie Policy

Last Updated: October 2025

1. WHAT ARE COOKIES

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. HOW WE USE COOKIES

We use cookies to:

  • Keep you logged into your account
  • Remember items in your shopping basket
  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve site performance and functionality
  • Provide personalised product recommendations
  • Analyse our marketing effectiveness

3. TYPES OF COOKIES WE USE

Strictly Necessary Cookies These cookies are essential for our website to function properly. Without them, services you've requested (like adding items to your basket or checking out) cannot be provided.

Examples:

  • Session cookies (keep you logged in)
  • Shopping basket cookies
  • Security cookies
  • Load balancing cookies

These cookies do not require your consent as they're essential for the site to work.

Performance Cookies These cookies collect information about how you use our website, such as which pages you visit most often. This helps us improve how our website works.

Examples:

  • Google Analytics
  • Site speed monitoring
  • Error tracking

Functionality Cookies These cookies allow our website to remember choices you make (such as your language or region) and provide enhanced features.

Examples:

  • Language preferences
  • Font size preferences
  • Previous searches
  • Product viewing history

Targeting/Marketing Cookies These cookies track your browsing habits to show you relevant advertisements. They remember that you've visited our website and share this information with advertisers.

Examples:

  • Facebook Pixel
  • Google Ads
  • Instagram advertising cookies
  • Retargeting cookies

4. COOKIES WE USE

Below is a detailed list of the cookies we use on our site:

Shopify Cookies:

  • _ab: Used in connection with access to admin
  • _secure_session_id: Used in connection with navigation through a storefront
  • _shopify_country: Used in connection with checkout
  • _shopify_m: Used for managing customer privacy settings
  • _shopify_tm: Used for managing customer privacy settings
  • _shopify_tw: Used for managing customer privacy settings
  • _storefront_u: Used to facilitate updating customer account information
  • _tracking_consent: Tracking preferences
  • c: Used in connection with checkout
  • cart: Used in connection with shopping cart
  • cart_sig: Used in connection with checkout
  • cart_ts: Used in connection with checkout
  • cart_ver: Used in connection with shopping cart
  • checkout: Used in connection with checkout
  • checkout_token: Used in connection with checkout
  • dynamic_checkout_shown_on_cart: Used in connection with checkout
  • hide_shopify_pay_for_checkout: Used in connection with checkout
  • keep_alive: Used in connection with buyer locator
  • master_device_id: Used in connection with merchant login
  • previous_step: Used in connection with checkout
  • remember_me: Used in connection with checkout
  • secure_customer_sig: Used in connection with customer login
  • shopify_pay: Used in connection with checkout
  • shopify_pay_redirect: Used in connection with checkout
  • storefront_digest: Used in connection with customer login
  • tracked_start_checkout: Used in connection with checkout
  • checkout_one_experiment: Used in connection with checkout

Google Analytics Cookies:

  • _ga: Distinguishes users
  • _gid: Distinguishes users
  • _gat: Throttles request rate
  • _gac: Contains campaign information

Marketing Cookies:

  • _fbp: Facebook Pixel (tracks conversions and remarketing)
  • fr: Facebook advertising
  • IDE: Google DoubleClick (advertising)

5. HOW LONG DO COOKIES LAST

Session Cookies: These are temporary and deleted when you close your browser.

Persistent Cookies: These remain on your device for a set period or until you delete them. Duration varies:

  • Some last for 24 hours
  • Others last for up to 2 years
  • Marketing cookies typically last 30-90 days

6. THIRD-PARTY COOKIES

Some cookies are placed by third-party services that appear on our pages. We don't control these cookies. Third parties include:

  • Shopify (our e-commerce platform)
  • Google Analytics (website analytics)
  • Facebook (social media and advertising)
  • Instagram (social media and advertising)
  • Payment providers (Stripe, PayPal)

These third parties may use cookies to track you across different websites. Check their privacy policies for more information.

7. MANAGING YOUR COOKIE PREFERENCES

Browser Settings: Most browsers allow you to:

  • See what cookies you have and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Here's how to manage cookies in common browsers:

Chrome: Settings > Privacy and Security > Cookies and other site data Firefox: Settings > Privacy & Security > Cookies and Site Data Safari: Preferences > Privacy > Cookies and website data Edge: Settings > Cookies and site permissions

Cookie Consent Tool: When you first visit our site, you'll see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

Important Note: Blocking or deleting cookies may affect your experience on our site. Some features may not work properly, and you may need to re-enter information.

8. DO NOT TRACK SIGNALS

Some browsers have a "Do Not Track" feature that signals websites you visit that you don't want your online activity tracked. Our website doesn't currently respond to "Do Not Track" signals.

9. CHANGES TO THIS COOKIE POLICY

We may update this cookie policy from time to time to reflect changes in technology or legislation. Any changes will be posted on this page with an updated "Last Updated" date.

10. MORE INFORMATION

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

11. CONTACT US

If you have questions about our use of cookies, contact us at:

Send us a message here.

12. YOUR RIGHTS

Under UK GDPR, you have rights regarding your personal data, including data collected through cookies. See our Privacy Policy for full details of your rights and how to exercise them.